Privacy Policy

Privacy Notice

Last updated: 6th Octiber 2026

At Sam Davies – Mind & Body, I respect your privacy and am committed to protecting your personal information.

This Privacy Notice explains how I collect, use, store and protect your personal information when you visit my website, contact me, book an appointment or receive chiropractic or psychotherapy services.

I aim to collect only the information that is relevant and necessary for the services I provide and to handle it securely and respectfully.

1. Who I am

Sam Davies – Mind & Body is the data controller responsible for your personal information.

Address:
Room 1.1 Dale House
Tiviot Dale
Stockport
SK1 1TA

Email: sam@samdaviesmindandbody.com
Telephone: 07871 912 267

2. Information I collect

Depending on how you interact with me and the services you use, I may collect:

Your name and contact details
Your address and date of birth
Appointment and booking information
Payment and transaction information
Information you provide when contacting me
Health and medical information relevant to chiropractic care
Information about your physical symptoms, health history, treatment and progress
Information relevant to psychotherapy, which may include information about your emotional and psychological wellbeing, personal history, relationships, experiences and circumstances
Information about medication, previous or current treatment, where relevant
Information relating to safeguarding or risk where this is necessary
Communication preferences
Information you provide when subscribing to my newsletter or other communications
Certain technical information about your use of my website, including information collected through cookies and similar technologies

Some of the information I collect, particularly information relating to your physical or mental health, is special category data under UK data protection law and is subject to additional protection.

3. How I use your information

I may use your personal information to:

Provide chiropractic services
Provide psychotherapy services
Assess whether a service is appropriate for you
Manage and administer appointments
Maintain appropriate clinical or therapy records
Communicate with you about appointments and your care
Process payments and maintain financial records
Respond to enquiries
Provide relevant education, information and resources
Manage complaints and feedback
Meet legal, professional and regulatory obligations
Protect your safety and the safety of others where necessary
Send newsletters or marketing communications where you have provided the appropriate consent
Manage and improve my website and services

4. Legal basis for processing

I will only process your personal information where I have a lawful basis to do so under UK data protection law.

Depending on the circumstances, this may include:

Performance of a contract
Where processing is necessary to provide services you have requested or to take steps before entering into an agreement with you.

Legal obligation
Where I am required to process information to comply with a legal requirement.

Legitimate interests
Where processing is necessary for legitimate business, administrative or professional purposes, provided that these interests do not override your rights and freedoms.

Consent
Where I ask for your consent for a particular purpose, such as certain marketing communications.

Where I process special category information, such as information concerning your physical or mental health, I will also rely on an appropriate condition for processing special category data under UK data protection law.

Where processing is based on consent, you can withdraw your consent at any time. Withdrawal of consent does not affect processing that took place before you withdrew it.

5. Psychotherapy confidentiality

Information shared during psychotherapy is treated as confidential.

There are circumstances in which confidentiality may need to be limited. These may include serious concerns about your safety or the safety of another person, safeguarding concerns, legal requirements, or where disclosure is otherwise legally or ethically justified.

As a trainee psychotherapist, I also undertake professional supervision. As part of supervision, aspects of my work may be discussed with my supervisor. I take reasonable steps to protect your identity and confidentiality when doing so.

The boundaries of confidentiality will also be discussed as part of your psychotherapy agreement.

6. Who I may share information with

Where appropriate and lawful, I may share relevant information with:

Professional supervisors
Other healthcare professionals involved in your care
Service providers who help me operate my practice
Appointment and practice-management systems
Payment providers
Website, email and IT service providers
Professional or regulatory organisations where required
Emergency services or other appropriate organisations where necessary to protect someone from serious harm
Legal or regulatory authorities where I am legally required to provide information

I will only share information where there is an appropriate legal, professional or contractual basis for doing so.

7. Third-party services

I use third-party services to help me operate my website and practice. These may include services such as Cliniko, Wix, Google Workspace, MailerLite and payment providers, depending on the service you use.

These organisations may process personal information on my behalf or as separate data controllers. Their own privacy policies may also apply.

I will keep this information under review as my systems and service providers change.

8. International transfers

Some service providers may process information outside the UK.

Where personal information is transferred internationally, I will ensure that appropriate safeguards are in place as required by applicable data protection law.

9. How long I keep your information

I will retain personal information only for as long as it is reasonably necessary for the purpose for which it was collected, taking into account my legal, professional, regulatory and insurance obligations.

Different types of information may therefore be retained for different periods.

When information is no longer required, it will be securely deleted or disposed of.

10. How I protect your information

I take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to those who need it for legitimate purposes.

11. Your rights

Depending on the circumstances, you may have rights under data protection law including:

The right to access the personal information I hold about you
The right to request correction of inaccurate information
The right to request restriction of processing
The right to request erasure in certain circumstances
The right to object to certain processing
The right to data portability in certain circumstances
The right to withdraw consent where processing is based on consent

These rights are subject to certain legal exceptions and do not apply in every situation.

If you would like to exercise a right or ask a question about how your information is used, please contact me using the details above.

12. Complaints

If you have concerns about how I have handled your personal information, please contact me first so that I have the opportunity to address your concern.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

13. Changes to this Privacy Notice

I may update this Privacy Notice from time to time to reflect changes to my services, technology, legal requirements or how I process personal information.

The most recent version will always be available on my website.

14. Contact

If you have any questions about this Privacy Notice or how I handle your personal information, please contact:

Sam Davies – Mind & Body
Room 1.1 Dale House
Tiviot Dale
Stockport
SK1 1TA

Email: sam@samdaviesmindandbody.com
Telephone: 07871 912 267

Privacy Policy

Privacy Notice

Last updated: 6th Octiber 2026

At Sam Davies – Mind & Body, I respect your privacy and am committed to protecting your personal information.

This Privacy Notice explains how I collect, use, store and protect your personal information when you visit my website, contact me, book an appointment or receive chiropractic or psychotherapy services.

I aim to collect only the information that is relevant and necessary for the services I provide and to handle it securely and respectfully.

1. Who I am

Sam Davies – Mind & Body is the data controller responsible for your personal information.

Address: Room 1.1 Dale House Tiviot Dale Stockport SK1 1TA

Email: sam@samdaviesmindandbody.com Telephone: 07871 912 267

2. Information I collect

Depending on how you interact with me and the services you use, I may collect:

Your name and contact details

Your address and date of birth

Appointment and booking information

Payment and transaction information

Information you provide when contacting me

Health and medical information relevant to chiropractic care

Information about your physical symptoms, health history, treatment and progress

Information relevant to psychotherapy, which may include information about your emotional and psychological wellbeing, personal history, relationships, experiences and circumstances

Information about medication, previous or current treatment, where relevant

Information relating to safeguarding or risk where this is necessary

Communication preferences

Information you provide when subscribing to my newsletter or other communications

Certain technical information about your use of my website, including information collected through cookies and similar technologies

Some of the information I collect, particularly information relating to your physical or mental health, is special category data under UK data protection law and is subject to additional protection.

3. How I use your information

I may use your personal information to:

Provide chiropractic services

Provide psychotherapy services

Assess whether a service is appropriate for you

Manage and administer appointments

Maintain appropriate clinical or therapy records

Communicate with you about appointments and your care

Process payments and maintain financial records

Respond to enquiries

Provide relevant education, information and resources

Manage complaints and feedback

Meet legal, professional and regulatory obligations

Protect your safety and the safety of others where necessary

Send newsletters or marketing communications where you have provided the appropriate consent

Manage and improve my website and services

4. Legal basis for processing

I will only process your personal information where I have a lawful basis to do so under UK data protection law.

Depending on the circumstances, this may include:

Performance of a contract Where processing is necessary to provide services you have requested or to take steps before entering into an agreement with you.

Legal obligation Where I am required to process information to comply with a legal requirement.

Legitimate interests Where processing is necessary for legitimate business, administrative or professional purposes, provided that these interests do not override your rights and freedoms.

Consent Where I ask for your consent for a particular purpose, such as certain marketing communications.

Where I process special category information, such as information concerning your physical or mental health, I will also rely on an appropriate condition for processing special category data under UK data protection law.

Where processing is based on consent, you can withdraw your consent at any time. Withdrawal of consent does not affect processing that took place before you withdrew it.

5. Psychotherapy confidentiality

Information shared during psychotherapy is treated as confidential.

There are circumstances in which confidentiality may need to be limited. These may include serious concerns about your safety or the safety of another person, safeguarding concerns, legal requirements, or where disclosure is otherwise legally or ethically justified.

As a trainee psychotherapist, I also undertake professional supervision. As part of supervision, aspects of my work may be discussed with my supervisor. I take reasonable steps to protect your identity and confidentiality when doing so.

The boundaries of confidentiality will also be discussed as part of your psychotherapy agreement.

6. Who I may share information with

Where appropriate and lawful, I may share relevant information with:

Professional supervisors

Other healthcare professionals involved in your care

Service providers who help me operate my practice

Appointment and practice-management systems

Payment providers

Website, email and IT service providers

Professional or regulatory organisations where required

Emergency services or other appropriate organisations where necessary to protect someone from serious harm

Legal or regulatory authorities where I am legally required to provide information

I will only share information where there is an appropriate legal, professional or contractual basis for doing so.

7. Third-party services

I use third-party services to help me operate my website and practice. These may include services such as Cliniko, Wix, Google Workspace, MailerLite and payment providers, depending on the service you use.

These organisations may process personal information on my behalf or as separate data controllers. Their own privacy policies may also apply.

I will keep this information under review as my systems and service providers change.

8. International transfers

Some service providers may process information outside the UK.

Where personal information is transferred internationally, I will ensure that appropriate safeguards are in place as required by applicable data protection law.

9. How long I keep your information

I will retain personal information only for as long as it is reasonably necessary for the purpose for which it was collected, taking into account my legal, professional, regulatory and insurance obligations.

Different types of information may therefore be retained for different periods.

When information is no longer required, it will be securely deleted or disposed of.

10. How I protect your information

Address:
Room 1.1 Dale House
Tiviot Dale
Stockport
SK1 1TA

Email: sam@samdaviesmindandbody.com
Telephone: 07871 912 267

Performance of a contract
Where processing is necessary to provide services you have requested or to take steps before entering into an agreement with you.

Legal obligation
Where I am required to process information to comply with a legal requirement.

Legitimate interests
Where processing is necessary for legitimate business, administrative or professional purposes, provided that these interests do not override your rights and freedoms.

Consent
Where I ask for your consent for a particular purpose, such as certain marketing communications.

Sam Davies – Mind & Body
Room 1.1 Dale House
Tiviot Dale
Stockport
SK1 1TA

Email: sam@samdaviesmindandbody.com
Telephone: 07871 912 267